Development

Professional Shopify Store Support and Maintenance

Our team of experts ensures the smooth operation of your Shopify store, quickly resolving any technical issues. Scroll down to learn more about our services.

Certified Shopify Partner
Clutch
Klaviyo Master Gold
Meta Business Partner
SL
TechBehemoths Awards 2022
Upwork
Certified Shopify Partner
Clutch
Klaviyo Master Gold
Meta Business Partner
SL
TechBehemoths Awards 2022
Upwork
Certified Shopify Partner
Clutch
Klaviyo Master Gold
Meta Business Partner
SL
TechBehemoths Awards 2022
Upwork

What’s Shopify maintenance?

Performance Optimization
Issue

Slow page load times, delays in product images loading, and sluggish navigation.

Solution

Thanks to the improvement actions, the overall website performance is enhanced. Customers are more likely to return and profit is raised.

Bug Fixes and Technical Issues
Issue

Constant bugs and technical issues lead to unsatisfied customers and low sale rates.

Solution

Identify and resolving bugs, errors, broken links, and other technical issues that may affect user experience and functionality.

Security Vulnerabilities
Issue

Hackers are trained to constantly adapt to new security measures. Therefore, the lack of maintenance leads to an ineffective security strategy.

Solution

Your Shopify store is well-protected from potential cyber threats and data breaches.

SEO Optimization
Issue

An improper SEO strategy leads to low organic traffic to your store and thus sales decrease.

Solution

Due to updated content, meta tags, and optimized URLs, your store is more likely to be on top of search engine rankings.

Conversion Rate Optimization
Issue

Without regular maintenance you lose the total understanding of your brand and most importantly your audience. As a result, the shopping experience is disrupted.

Solution

Maintenance and A/B testing ensures your store is fully optimized for users, enhancing their shopping experience and increasing conversions.

What we do

What we do

Website upgrade

Deep analytics and reporting

Page optimization

Apps and settings integration

Support and expert guidance

Speed optimization

SEO strategy development

Promotion campaign

Steps we take together

Processing your request

Strategy

Working on the implementation

Keeping you informed throughout the process

Approve and publishing with further support

Advantages of Shopify maintenance by Voodoo

Improved user experience

A well-designed, user-friendly store enhances customer satisfaction, encourages repeat visits, and boosts conversion rates.

Higher Conversion Rate

By reducing abandonment rates, you enhance the shopping experience, increase conversions, and maximize revenue.

Higher SEO ranking

Investing in effective SEO strategies boosts your online presence, enhances credibility, and ultimately contributes to sustained growth.

Reliable security measures

Strong security practices prevent financial losses and legal issues related to data breaches. Create a safe shopping environment, fostering customer loyalty.

Improved store speed

A fast-loading website enhances user experience by reducing wait times and ensuring seamless navigation. This directly impacts conversion rates.

Boost trust for your brand

Trust is the foundation of customer relationships and directly influences purchase decisions. This enhances credibility and reliability.

Without maintenance you get

Drop in traffic and conversions

Neglecting maintenance leads to a significant drop in traffic and conversions. Without regular updates and optimization, your store may suffer from slow load times, broken links, and outdated content.

Low SEO ranking

Failing to implement the latest SEO practices decrease your visibility in search results. Regular maintenance is essential to keep your store relevant, ensuring better online visibility.

Frequent cyber attacks

Hackers can exploit outdated software and plugins, compromising sensitive customer information and damaging your store’s reputation. Regular maintenance ensure a safe shopping experience for your customers.

Low customer satisfaction

Lack of maintenance practices results slow load times, outdated content, and technical issues, leading to a frustrating shopping experience. Customers are likely to leave your website dissatisfied and less likely to return.

Basic

$50/h
Team build up according to your request
Personal manager
Prepayment for services
Emergency Requests

Business

$450/month
Includes 10 hours of work
Next month hours transferring
Tasks are completed within 1-3 working days
Priority management
Minimum subscription term is 3 months
Testing your store for conversion or usability issues
Emergency Requests

Premium

$1200/month
Includes 30 hours of work
Next month hours transferring
Tasks are completed within 1-3 working days
Priority management
Minimum subscription term is 3 months
Testing your store for conversion or usability improvements (CRO/UI)
Emergency Requests
Analytics Report with Optimization Plan
Work with A/B testing
Strategic SEO optimization efforts

Custom

Write to us
Project supervisor
Permanent team of specialists
Emergency Requests
Work with A/B testing

Successful Cases

The ones we’re so proud of!

Why Voodoo Ecom?

About us

Voodoo Ecom is a full-service Shopify agency established in Lviv, Ukraine. For 4 years in the market, we’ve been providing hundreds of brands with our customer-orientated solutions. The Voodoo team is here to turn your online business into a leader and achieve eCommerce success.

Our values

Collaborative teamwork
High quality design
Fast communication
Clean and reliable code
Data-driven performance
$3.5M
Earned for our clients in 2024
  • 461 Rebranding Cases
  • 100% Job Success on Upwork
  • 32 Successfully established brands

Our happy clients

Anna Savchuk

Anna Savchuk

ShurShur Founder
I highly recommend these guys: speed, professionalism, tasteful approach, modern look, full commitment and meeting deadlines. The brand has become better.

Zw Map

Zw Map

Co-Founders, DTC Company
Voodoo Ecom Agency has generated as much revenue as the client had generated throughout the store’s existence. They’re responsive and take ownership of the project. There’ve been disruptions to the project, which they could’ve responded better to. They communicate via Slack and weekly meetings.

Our partners

We work for you

Alex Rudenko
Alex Rudenko
Сo-Founder & CEO
Dima Babich
Dima Babich
Co-Founder, Shopify Expert, COO
Vlad Malchewskiy
Vlad Malchewskiy
Co-Founder, CMO
Sofia Zabrodska
Sofia Zabrodska
Sales manager
Vadym – Marko Hruden
Vadym – Marko Hruden
Head of sales, business development manager
Yana Khoma
Yana Khoma
Project Manager / Customer Support
Mark Zehelman
Mark Zehelman
CTO
Anastasia Hudyma
Anastasia Hudyma
Project Manager
Vadim Hula
Vadim Hula
Project Manager Officer
Illia Nalyvaiko
Illia Nalyvaiko
Project Manager
Olena Namaka
Olena Namaka
Project Manager
Dima Trokhymenko
Dima Trokhymenko
TL Dev Dep
Anastasia Kapustnyk
Anastasia Kapustnyk
Recruiter
Andriy Poliezhaiev
Andriy Poliezhaiev
Customer Support
Anna Shcherban
Anna Shcherban
HR
Debeliak Mykhailo
Debeliak Mykhailo
Developer
Dmytro Vorona
Dmytro Vorona
Project Manager
Bogdan Gurskiy
Bogdan Gurskiy
Developer
Anna Ustinova
Anna Ustinova
UX/UI Designer
Danylo Vitkovskyi
Danylo Vitkovskyi
QA
Ivan Bilobrov
Ivan Bilobrov
Developer
Ivan Kotelevych
Ivan Kotelevych
Jun Dev
Maksym Kurnyi
Maksym Kurnyi
Developer
Roman Melnyk
Roman Melnyk
Developer
Mykola Oliinyk
Mykola Oliinyk
Developer
Nazariy Filyarskyy
Nazariy Filyarskyy
Lead Gen
Vadym Pidhornyi
Vadym Pidhornyi
QA
Snizhana Mohyl
Snizhana Mohyl
Jun Dev

Frequently asked questions

How much does Shopify store maintenance cost?

The cost depends on the scope of work and required services. We offer both basic maintenance packages and comprehensive solutions tailored to the specific needs of your business.

What is included in Shopify technical support services?

Our services include bug fixes, scheduled updates, app and integration setup, and store performance monitoring to ensure smooth and uninterrupted operation.

Do you provide scheduled maintenance for Shopify stores?

Yes, we offer scheduled maintenance services that include regular system checks, theme and app updates, and store speed optimization.

What should I do if my Shopify store goes down?

Our team responds promptly to any issues or disruptions. We offer emergency technical support to quickly resolve problems and restore your store’s operation.

Can I temporarily close my Shopify store for maintenance?

Yes, Shopify allows you to temporarily pause your store for technical work. We can help you configure and activate maintenance mode to ensure a positive customer experience during the downtime.